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summergrassWF's profile

Coach

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2 Messages

Monday, May 11th, 2015 8:52 PM

AT&T Says One Flat Rate Pays For Everything: Really?!

On the phone today, an AT&T sales rep told me that she herself is a Spanish-speaking Colombian and that one of the Nokia Lumia 520 Windows 8.1 AT&T Go Phone smartphone wireless calling plans costs just a monthly flat-rate of $30 per month, regardless of any "unlimited" calls or messages that I ever send or receive. Yet, AT&T always charges me way beyond a flat rate, denying it, though, with every call I make to them telling about it. Also on the phone today, Microsoft told me that this same matter was out of their own hands, but that, if the AT&T rep does not understand me, I can ask for an English-speaking rep. In many other calls that I have placed to AT&T, however, I have already done that, to no avail. Is Colombia a headquarters of drug-dealing?

ACE - Sage

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118.4K Messages

9 years ago

$30.00 GoPhone plan
Unlimited Talk & Text
Smartphone customers can use Wi-Fi for data where available, or purchase a data package.
A $5 per 100MB data package is available for 30 days.

In short, you are paying for talk and text, but will use data and are not paying for it with the $30 plan.
You might want to look at other plan options, like the $45 plan.

http://www.att.com/shop/wireless/gophone-plans.html
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