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BackusFliger's profile

Tutor

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9 Messages

Monday, November 16th, 2015 5:16 AM

Auto Refill

When I originally set up my plan, my auto refill would go in for the 22nd of each month.  The last several months I've noticed my auto refill happening earlier and earlier and it just refilled on the 15th.  This change creates a huge problem since now my bank account will likely overdraft.  Why has my payment date changed without warning?

Community Support

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15.2K Messages

9 years ago

Hi @BackusFliger

 

I’m sorry to hear you’ve had issues with auto refill; I’d be glad to look into this further for you.

 

Please send me a private message including

  • Your name
  • Cell number
  • Best time to reach you

 

Thanks,

Michelle

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