Contributor
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1 Message
Disconnected GoPhone Account
I attempted to log into the MyAT&T account but it said that the GoPhone account was disconnected. I had the $40 plan and the last payment I made was on April 14, ending in May. I have been out of the country but I believe that my account has been inactive for under 90 days. I did the exact same thing last summer and had no problem with refilling my account when I returned in late August. Is there any way I can get my account re-activated? I do not return to the US for another two weeks and am not sure if I am even able to call AT&T customer support.
Thank you for your help!
formerlyknownas
ACE - Sage
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118.4K Messages
8 years ago
30 day account ($30, $45, or $60 plans) not refilled in 60 days are disconnected. If you switch to pay per use and refill with $25, it holds the account for 90 days.
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