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Carmin86's profile

3 Messages

Monday, May 6th, 2024 1:21 AM

Att unlimited premium has slow data speeds

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bunch of excuses. What gives ?

ACE - Expert

 • 

16.5K Messages

2 months ago

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down

That is NOT what it says.

It says:

Unlimited talk, text, & high-speed data that can’t slow down based on how much you use

That is quite different than what you are saying. 

11 Messages

1 month ago

Look up how to force restart your iPhone, once you do that open up your App Store click on the icon with your name on the far right side then choose personalized recommendations from there tap clear app and data usage restart your iPhone  happily smooth sailing, repeat these steps if it happens again.

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