1 Message
Bad reception 30152
Hi there! All the sudden I have bad reception on my mobile phone, are there any issues in this area that you are aware of?
1 Message
Hi there! All the sudden I have bad reception on my mobile phone, are there any issues in this area that you are aware of?
ATTHelp
Community Support
•
232.9K Messages
2 months ago
Hello @Cgossett_64, we hear you and understand the importance of good reception. Let's get the help you need!
We recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.
Check for reported Outages in your area by entering your full address or provide us with your Zip Code, so we can check the condition of your area towers. Check your current wireless usage to ensure that you have enough data to use or dial *3282# (*DATA#) to get data and text balances.
Lastly, here is our helpful Troubleshoot And Resolve Tool to help you fix your cellular data connection concerns. You'll need to navigate to Fix My Wireless>Sign In To Start.
Let us know if this helps!
If this situation persists, please reach back to us here.
Thank you for contacting AT&T Community & Forums,
Ken, AT&T Community Specialist
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