Coverage in Colorado Springs

There's a very large area, that isn't even in the mountains, in Colorado Springs with ZERO AT&T coverage. AT&T prioritizes profits and paying their top brass exorbitant amounts of money, while offering an inferior product to Verizon and T-Mobile. Combine that with a customer experience that is lacking even the basics in customer service and support, after 15 plus years, I'm ready to jump ship. 

The dead zone is located in northern Colorado Springs. Specifically Briargate to Northgate/Interquest all the way up to Monument. Verizon has service here as does T-Mobile. 

Your map claims there is 4g and 5g coverage for those areas but that's simply not true.  

Your "solution" is to call customer support, every single time. At this rate, we'd have to call them every single day. 

Not to mention I'd prefer a root canal to calling any of your "support" numbers. AT&T, prioritizing profits over customer service/experience farms out to call centers in far away lands, where English might be the third or fourth language.

Every time I do call I am put on hold, or after 30-45 minutes the call is disconnected. so, after a solid hour, hour and a half I am no closer to a solution than when I originally called. 

Forget about online help. It's always "call our customer support number at..."

To be quite honest, Verizon is looking better and better to me and my family. Plus we can upgrade our old iPhones (two iPhone 11's and an iPhone SEVEN) and even our burner flip phone you charge me a ridiculous amount for every month.

For the same amount I'm paying AT&T right now.

Did I mention we somehow pay $240-$250/month for this "service." No add ons. Nothing extra. 

Here's my question: What is AT&T going to do to keep me as a customer?