deadzones everywhere

My data randomly shuts off at the three spots i’m at most. Outside of my house where i’m parked, work, and a local park. Its strange one month it’s fine and the next completely dead.

Responses

ATTHelp

Community Support

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232.9K Messages

2 months ago

We understand how frustrating it can be to experience dead zones with your mobile data. Let's get the help you need @Caleb412.

Here are some steps you can try:

Check for Service Outages:
Sometimes, temporary outages can affect specific areas. Before assuming it’s a dead zone, check if there’s a known service outage in your location. Click on the link to check the outages https://www.att.com/outages/
Dead zones can occur due to various factors, including your home environment. Walls, electronic devices, and other obstacles can weaken the signal. Try moving near a window or an area without electronics to improve reception within your home.

Let us know if the above information helped.

Thank you for contacting AT&T Community & Forums,

Susan, AT&T Community Specialist

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