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New Member
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3 Messages
How can I report a several dead zones located all next to each other?
How can I report several dead zones located all next to each other? These are outside unobstructed and within the coverage map.
New Member
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3 Messages
How can I report several dead zones located all next to each other? These are outside unobstructed and within the coverage map.
Accepted Solution
Official Solution
authorpvh
Employee
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71 Messages
14 days ago
Sadly not anymore. Perhaps in the future. For now hopefully the 5G expansion aids in these dead spots, also the coverage map is generalized that is why it shows as a covered location. =]
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k_rock
New Member
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3 Messages
13 days ago
@authorpvh - That isn't an answer, but further shows that perhaps I should switch to a different carrier. The main area of no coverage is a city park. Next to a public school, which has little coverage there either.
It shows 5G or 4g+ or whatever fake indicator you are using to fool people into it being 5G when it isn't, while when you travel to area a mile in either direction, then you get coverage again.
T-Mobile - excellent coverage.
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dwill05
ACE - Master
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11K Messages
13 days ago
Actually, that is an answer. You asked if there is any way to report dead zones. The answer is no you can’t.
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Lockdowncraziness
Former Employee
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2.8K Messages
13 days ago
It is up to you to find a provider that suits your needs. Switch to TMobile if they work for you.
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authorpvh
Employee
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71 Messages
13 days ago
OK, yes it was a clear answer. Thanks for participating in community forums. Best of luck. =>
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k_rock
New Member
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3 Messages
3 days ago
@authorpvh @Lockdowncraziness - lack of answer provided is very frustrating.
And in no help from you and by sheer luck, AT&T fixed the problem and now the area is back to fully working.
I hope the two of have a great day.
FYI - For future people who find this post in trying to figure out how to get help with dead spot.
You can't and if drop enough coins into a wishing well, it might just get fixed.
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JefferMC
ACE - Expert
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36K Messages
3 days ago
They provided an accurate answer. There is no way to report. We can't change the fact that AT&T no longer cares to allow customers to report dead zones.
What else would you have had them say?
(edited)
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