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1 Message
International Day Pass
Hi, I am using the international day pass on Seoul South Korea but since landing I have been unable to connect to a local carrier. I just used the international day pass in Sydney, Australia and Singapore and had no problem connecting to the local carrier.
I have a Google Pixel 6 and data roaming is on. I am using the exact same settings as I did in Sydney and Singapore. Please help.
formerlyknownas
ACE - Sage
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118.3K Messages
9 days ago
Reset your network settings and restart your phone. Some people have had problems roaming with pixel 6 phones. It may have something to do with the phones capability to connect with the local networks. Service bands on the phone may not be 'world phone's capable.
Not exactly what I would expect from Google. I would expect them to make a phone compatible worldwide
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ATTHelp
Community Support
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232.9K Messages
9 days ago
Hey there @Clmuashsher,
Thank you for reaching out to us. We are here to help you in any way possible.
As you've mentioned you used International Day Pass and you did not face any issues, we'd like to help you out.
Out of the 210+ countries AT&T provides service to, South Korea is one among them, so you shouldn't be facing issues.
Please cross-check the following steps once:
Please find more info on this here: https://www.att.com/support/article/wireless/KM1458476/
If everything is being followed in the proper way, and you're still facing issues, please reach out to our International team at: +1.314.925.6925. They'll be able to assist you on this.
Let us know if you have any further questions.
Thank you for contacting AT&T Community & Forums.
David, AT&T Community Specialist.
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