Teacher
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25 Messages
International Roaming Day Pass
While on a recent trip to Aruba, my ATT International Day Pass kicked in as usual. The problem was when I went to actually use my phone, it connected automatically to a carrier named SETAR and nothing was going through, no calls or texts. When I manually changed to the other carrier on the island, Digicel, everything worked perfectly. My question is, with this roaming feature, does it cover every possible carrier wherever I go or is it possible to connect to a local carrier in which AT&T won't cover on the Daily Pass?
Accepted Solution
formerlyknownas
ACE - Sage
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118.4K Messages
4 months ago
Yes.
As long as you are in a covered country, you're covered by IDP. You are permitted to manually select a different network
I'm not sure why the phone sometimes connects to poor networks when there are better networks available. You would think it would select and connect to the best network possible
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mggordon
Teacher
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25 Messages
4 months ago
Thanks for the quick response, good to know.
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ATTHelp
Community Support
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232.9K Messages
4 months ago
Hello @mggordon,
Thank you for reaching out to us. We understand your concern regarding International day pass, let's get the help you need.
Thank you, Ace, for providing the relevant information. If you are in the country which is covered by IDP you will not be charged extra.
Please feel free to reach us if you have any other questions.
Thanks for visiting AT&T Community Forums.
Kevin, Community Forums Specialist.
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