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Ana_michael14's profile

Contributor

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2 Messages

Monday, July 30th, 2018 7:13 PM

Issues Making A Call

I have been trying to call my ex husband's grandmother so I can check on my son for about a week now. At first it was a tone and that was it. Now it's a recording saying "your call cannot be completed, try again later". I did try restarting my phone, I also tried to troubleshoot suggested on another post but nothing is helping. My first worry was that I was blocked, but I tried calling with another phone and I received the same recording.

Community Support

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232.9K Messages

6 years ago

Hello @Ana_michael14.

 

We will be happy to take a look.

 

We suggest AT&T Wireless Device Support to explore articles, tutorials, videos & troubleshooting tools for your mobile device.

 

If your problem continues please reply with you zip code for additional support.

 

Thank You.

 

Kenneth, AT&T Community Specialist

Contributor

 • 

2 Messages

6 years ago

Zipcode: 73038

Community Support

 • 

232.9K Messages

6 years ago

Hey there!

 

We want to help. We just need to look into your account in more detail.

 

Look for a private message (PM) from ATTCares simply by clicking the Forums Inbox. You’ll want to reply to that message with the requested account details.

 

I look forward to your response and the opportunity to further assist you!

 

Lar, AT&T Community Specialist

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