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1 Message
Missing text messages
Last night I went to a location out of cellular range and missed all of my text messages from that time period. When I got back in range the messages did not come through and are just missing from my phone. Is there a way to receive those messages now that I am back in range?
ATTHelp
Community Support
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232.9K Messages
8 months ago
Let's look into that text messaging trend on your phone, @NYCGUY2000.
First, if you've used the text messaging app for a long time chances are that the accumulated cache data became corrupted. This can interfere with the normal text activity resulting in old messages disappearing. If you haven't already, you should try resolving your experience by powering your device off then back on again.
This action, known as powercycling, resets your device and allows it to download any important firmware updates.
Give this a try and let us know how this worked for you!
Thank you for contacting AT&T Community Forums.
MatG, AT&T Community Specialist
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Bella1cooper2max3
3 Messages
22 days ago
I am missing messages from 9/1/23 to 10/1/23
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Bella1cooper2max3
3 Messages
22 days ago
I am not getting any help !!!!!
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Bella1cooper2max3
3 Messages
22 days ago
Can you help me or NOT?
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dwill05
ACE - Master
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11K Messages
22 days ago
@Bella1cooper2max3 Less than 30 minutes have elapsed since your very first post and getting upset about not getting an answer. That’s not really enough time for a forum like this. In addition, this forum isn’t a way to contact AT&T. They don’t do direct support through these forums. All they will do is tell you to contact them using the methods at the contact us link at the bottom of the page.
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