1 Message
New AT&T customer for 1 week
I am a new customer and I am already regretting moving my service. I live in Dallas, Work in downtown Dallas to where I can see the AT&T building from my office but my coverage is worse than my last carrier. I came on this website hoping to find that there is some type of trial period for call service so that I could switch my 6 lines and 3 wearables back but I think I will be stuck for a year or two unless I just decide to pay off the phones so that I can move(which is honestly is an option). I know that nothing will come of this but I just thought it would make me feel better to get on here and vent. I do see a lot of people saying that the service has been declining and my message to the company is "stop trying to save a buck and fix it! You are going to loose far more money from customers leaving than you will ever make by dragging your service & reputation down into the pits where it will take you FAR more money to repair.
dwill05
ACE - Master
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11K Messages
25 days ago
You have 14 days to return your devices and cancel service.
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formerlyknownas
ACE - Sage
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118.4K Messages
24 days ago
The FCC requires all service providers have at least a 14-day minimum trial.
By the way all three major carriers have some way of testing their service for free Will they throw away number. All you needed is a phone that was compatible with an ESIM. You could have tested AT&T through Cricket and found out it doesn't cut it without the expense of having switched six phone lines and now having to switch back
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