New cell tower without ATT antenna

Hi there! @Rnaish40

Thanks for posting your concerns. I’m sorry to hear you are having reception issues there. At this time we do not have plans to add towers to that location.  While we are licensed to cover this area, there may be spots within that area that have little or no coverage.

There are several reasons why coverage may not exist in a given area:

• Zoning laws restricting towers
• Issues where the surrounding terrain does not make a tower feasible
• Not enough traffic in that area to support the cost of a tower
• When deciding where to place a tower, it is imperative that the maximum number of possible customers are affected to keep our cost of service low.

One thing I’d recommend you try, is reporting low coverage areas with the AT&T Mark the Spot app.

Mark the Spot is a quick and easy to use app enabling you to provide network user experiences from your smartphone directly to AT&T. We use the issues you report to optimize and enhance our network to provide you with a great 4G network experience.

For more information on the app and steps to get it on your smartphone, please visit us at http://www.att.com/esupport/article.jsp?sid=KB111577&cv=820

We also have the AT&T Microcell available that will help alleviate that low signal in the home.

For more information and availability please go to www.att.com/att/microcell/

Hope this helps!

Darren

I am curious, has this AT&T changed their position on this tower?  We noticed a new provider getting installed last week and are hoping it is AT&T as our reception is very poor currently.

@Chriskorton You've responded to a 9 year old post. I would suggest starting a new one but it probably won't do any good because these public forums will be shutdown this coming Thursday, the 27th or thereabouts.

It's up to the FCC as to who gets to rent space on specific towers, signal strength, and directionality. Most carriers don't own the towers anymore. They rent space and share with the other carriers.