S23 5G standalone forced on

I used an app called 'force LTE only'

Hello @scwilson00, thank you for reaching out to AT&T Community Forums. We'll be happy to help you.

We understand your concern and will help you get this sorted. Please use the below steps provided to change the Cellular data settings from 5G to 4G LTE.

1. Open your Samsung Galaxy Phone and visit the settings app.
2. Tap on connections > and Visit the Mobile Networks.
3. Following that, choose Network Mode.
4. You should Find 5G/LTE/3G/2G (auto connect), tap on it and choose LTE/3G/2G (auto connect).

For more information on ⁠changing the network mode on your Samsung device.

Hope this information helps, and do reach out to me if you require further assistance!

Thank you for contacting AT&T Community Forums,

Mike, AT&T Community Specialist

I tried that, but on my phone (Samsung S23 with UI v 5.1 and Android v 13) the Network Mode option is not available.  There is a "5G Standalone" toggle, but it is greyed out and cannot be switched off.  Looks like it is fixed by AT&T in firmware or SIM.

Hi @scwilson00, we completely understand your frustration. Let's get the help you need. 

If you have not tried, please give these steps a try: 

To change the network mode in Samsung S23, you need to :

1. Slide two fingers downwards starting from the top the screen.
2. Tap the settings icon.
3. Tap Connections.
4. Tap Mobile networks.
5. Tap Network mode.
6. Tap the required network mode. 
   
   Please go through the article to know more about Changing the network mode on my Samsung phone.
   
    Hope this helps!

Appreciate you for reaching out to the AT&T Community! 

-Sia, AT&T Community Specialist.

Sia,

As I already wrote previously, I do not have "Network Mode" option on my Settings/Connections/Mobile Networks" page.  I do have a "5G Standalone" option, but the selection is greyed out and the toggle is forced "ON".

It’s worth pointing out that 5G SA does *not* mean “only use 5G, don’t use LTE.” Instead, it means when you are connected to 5G, it’ll use a newer, better network layer.

This is on Samsung I have s23's on the big 3 and all will not allow network mode to be selected.

Hello @scwilson00, we understand your situation and would like to turn the experience around with AT&T for you.

Please try the below steps :

1.  Go to settings> Mobile networks> click on Access point Names> select AT&T>select the network 4G/5G.
2.  Restart the device. 
   
   If the issue still persists, we recommend you to please visit the nearest AT&T store.
   
   Hope this info helps!

Thank you for contacting AT&T Community Forums.

Susan, AT&T Community Specialist

🤦🏼‍♀️

ATTHelp:

Under AccessPointNames selection, there is only one option: "ATT Nxtgenphone" radio button, and it is "on".  There is no option "AT&T" If I click on "ATT Nxtgenphone" there is another page to edit, but it is all greyed out (cannot edit anything).  I also have the option to "Add", but I do not know what parameters to add in there for 4G LTE:

Name

APN

Proxy

Port

Username

Password

Server

MMSC

Multimedia message proxy

Multimedia message port

MMC

MNC

Authentication type

APN type

APN protocol

APN naming protocol

Turn APN on/off

Bearer

Mobile virtual network operator type

Mobile virtual network operator value