Signal is absent at my new home

Also it would be cheaper to break my contract as it is getting over in a couple of months. Kindly consider this fact too.

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@a_giridhar wrote:

Ever since i moved over to my new home i see the ATT signal on my phone as No Service to minimal signal. There is literally no reception at my home. Please provide me a feasible solution.

I had raised this concern with a agent on chat but i am being adviced to buy a cell tower costing $200. Also my friends hear my phone ringing although there is no indication or ring at my end.

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If there is no signal at your new home, it is probably best to pay the early termination fee and find a provider that has a signal where your new home is.

No provider guarantees service everywhere so use the one that serves you best.

I understand that is very valid option but as a service provider i expect ATT to provide the cutomer the support atleast till the contract period when they have viable options. Else as a mark of courtesy since they are not able to provide service,  waive the contract breakage fee. I have a valid reason although i would have continued with ATT.

Under the contract, AT&T has to recoup the cost of the subsidized phone, therefore the early termination fee. No company wants to lose money on a transaction. It is not AT&T's fault you moved where there is no signal.

You signed a contract that stipulates that AT&T does not guarantee coverage in all areas. You must abide by your contract.

In a nice world, the company would let you out of your contract, but that is no going to happen.

Map link - http://www.att.com/maps/wireless-coverage.html#fbid=1CDm22epsSh.

Zip code - 30080