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gavinfine's profile

Contributor

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1 Message

Wednesday, September 5th, 2018 5:34 PM

Closed

Streator Illinois service

The service in Streator Illinois has been terrible for quite some time now. you need to so something to fix this and I know it is not just me or my phone because I am hearing this from all my friends who have att in Streator. Please fix this problem or fix what you are charging me because the service is not acceptable.

Community Support

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232.9K Messages

6 years ago

Hello @gavinfine,

 

We'd be more than happy to take a closer look into why you've been experiencing wireless signal issues in your area. We recommend using our Troubleshoot & Resolve Tool to fix this issue. Simply select your device and your issue, then follow the helpful steps to find a solution. The AT&T Mark the Spot app can be used to report dropped calls, network issues, and receive network improvement notfications. Please keep in mind that coverage can be limited while you're indoors in certain areas. You can use Wi-Fi calling from AT&T to talk and text over an active Wi-Fi connection. Let us know if this helps.

 

Sean, AT&T Community Specialist

1 Message

3 months ago

I have worked in Streator for 6 years and NEVER have service.

It is complete garbage and I have contacted ATT many times, but nothing changes. 

I guess its time to change providers...

(edited)

ACE - Master

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11K Messages

3 months ago

Sounds like it’s way past time.  I wouldn’t have lasted 6 months, much less 6 years.

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