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Motorgirl's profile

1 Message

Tuesday, June 11th, 2024 4:17 AM

I need to but my refill card on my plan

Having trouble with my refill card

Accepted Solution

Official Solution

ACE - Sage

 • 

118.3K Messages

14 days ago

To apply an AT&T refill card to your prepaid plan online, you can do the following:
  1. Sign in to your AT&T prepaid account
  2. Select Make a Payment
  3. Scroll to AT&T prepaid refill card
  4. Enter the prepaid PIN from the back of the card
  5. Select Continue
  6. You'll see a payment confirmation 

If question, please ask a more detailed question. 

Community Support

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232.9K Messages

14 days ago

Hello @Motorgirl, we hear you and understand the importance of Refill Card. Let's get the help you need!

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs.   This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us.  You can call, chat, or reach out via social media and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.

Thank you for contacting AT&T Community & Forums,

Ken, AT&T Community Specialist

 

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