Get our NEW Unlimited MAX plan with 25GB hotspot data, 5G access, 100GB cloud storage, and more for $55/mo.!
D

New Member

 • 

3 Messages

Friday, June 14th, 2024 11:51 AM

NO HOTSPOT DATA

I AM ON THE PREPAID $50 MONTHLY PLAN  WHY DO I HAVE 25GB OF CANADA ROAMING AND NOT HOTSPOT DATA WHY WHY WHY????????????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THIS IS OFF OF YOUR WEBSITE.

Unlimited + 5GB hotspot data

$50.00/mo.

with AutoPay.* $65/mo. without AutoPay.

AT&T may temporarily slow data speeds if the network is busy.  Req's new line & Autopay. Taxes, fees, terms & restr's apply

See details

ACE - Sage

 • 

118.3K Messages

11 days ago

It could be that your phone is not compatible with AT&T's hotspot service because it was previously a different service provider's phone and therefore the hotspot is programmed to their network. 

There is also a long history of Motorola phones not working well with AT&T hotspot plans when they are unlocked devices. Even when the plan and the phone says it should work. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.