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The Samsung Galaxy S24
nasums's profile

Contributor

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2 Messages

Monday, March 5th, 2018 11:41 PM

1 of the millions who have been approved for unlock, yet not received the unlock code

I am one of the majority who have request an unlock multiple times, been approved, and not been emailed the code.

 

I have tried using 3 different email providers, I have received EVERY email from AT&T EXCEPT the actual unlock code.

 

 

I have tried using Live Chat, then I was directed to call customer support. 

 

I called customer support, I was told if they were going to help me over the phone I was required to provide the account holders Social Security number, as well as the Account Number.

 

I find this completely ridiculous, and simply would like to get my friggen unlock code so I can use my phone. 

 

Request Code: NUL814419954476

Contributor

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2 Messages

6 years ago

I contacted chat support yet again, and they for whatever reason gave me the phone number to DSL home internet support? 877-353-1761

 

You guys need to get it together seriously!! 

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