New Member
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4 Messages
Access previous backups on a S20fe
Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
New Member
•
4 Messages
Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
Accepted Solution
Official Solution
ATTHelp
Community Support
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232.9K Messages
1 year ago
Thank you for reaching back out to us, @Cylo82.
To download messages stored in the AT&T cloud: From AT&T Messages Backup & Sync, select Settings, then AT&T Messages Backup & Sync
To restore messages that was previously backed up to your Samsung Cloud:
Thank you for reaching out to the Community Forums.
Marilyn, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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118.4K Messages
1 year ago
Yeah, your backups are tied to your sign in, user email and password.
So you have to sign into your Samsung account or if you are paying for ATT cloud, then you sign into your AT&T cloud. You also should have a Google backup. Signing into any one of those things would access your backup on a new device with the option to restore.
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