Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
The Samsung Galaxy S24
LukasRiver2017's profile

Contributor

 • 

3 Messages

Sunday, August 28th, 2016 10:43 PM

Android Marshmallow for Samunsg Galaxy S5 (G-900A)

HI everyone,

 

I'm from Argentina and I have and At&t Samsung S5 (G-900A)

 

I need your help to update it to the latest version of android.

 

But I have a Problem, the baseband version ends up in BOC4 and I read that I need PA5.

 

I do not know how to update it since I have this issue, 

 

I would really appreacciate if you help me,

 

thanks!

Accepted Solution

Official Solution

Community Support

 • 

232.9K Messages

8 years ago

Hey @LukasRiver2017!

 

I definitely apologize that you’re having trouble with getting your phone updated to the latest software!

 

Are you currently still in Argentina? To be able to update the phone, it will require being on the AT&T network since it is sent via Firmware Over the Air (FOTA). You can try connecting through Samsung Smart Switch through your PC as a last possible option.

 

Take care!

 

Kevin, AT&T Community Specialist

Contributor

 • 

2 Messages

8 years ago

I have the same problem.... I live in Mexico and I use AT&T Mexico Network but I can't update using OTA... You should able download the firmware, it's not my fault don't live in the US! (It's Trump's fault haha just kinding)  But I'm a AT&T custumer (In Mexico offcourse)

 

What can we do the people who lives outside US and WANTS or NEEDS update their phones?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.