Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
The Samsung Galaxy S24
ATTMobilityCare's profile
Community Support

Community Support

 • 

15.2K Messages

Tuesday, May 17th, 2016 4:40 PM

Closed

Android Marshmallow Samsung S6 & S6 Edge Released!

Android Marshmallow.PNG

 

Hello Samsung Users!

 

As of 5/17/2016, Android Marshmallow has been released for the Samsung S6 & S6 Edge!

 

Thank you to the community over on this thread; we couldn't have done it without you!

 

Check out att.com/softwareupdates or keep reading for more details.

 

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1 Attachment

Accepted Solution

Official Solution

Community Support

 • 

15.2K Messages

8 years ago

Device Update Enhancements:

  • Android OS 6.0 Marshmallow
  • Adds Video Calling
  • Removes Keeper, AT&T Live, FB Messenger
  • Adds Amazon to full preload
  • Moves AT&T Mail and YP Mobile to a Virtual Preload

 

User Initiated Software Update

  1. From the home screen, pull down notification shade and select “Settings“
  2. Under “System“ category select “About device“ icon
  3. Select Software update
  4. Select Check for updates
  • Software update process will not delete any personal data on your phone. Check the AT&T server for new software update?

5. Tap OK

    • Status Message: Checking for update; Processing…The download for the software update will begin in a moment. The software download may take several minutes
    • Status Message: Downloading…
    • Software Update– A software update is available for your device that requires Wi-Fi connectivity for download progress to begin. Connect to a Wi-Fi network? For a list of free Wi-Fi networks click here AT&T Wi-Fi Hot Spots.

 

6. Select Continue or remind me later

  • A new software update from AT&T is available for our device. This download will occur over Wi-Fi. Please make sure that you stay within the Wi-Fi coverage area while the download takes place. This could take several minutes.

 

7. Tap Continue

  • Status Message: Downloading software update, Please do not leave Wi-Fi coverage area
  • A new software update from AT&T is available for your device. This software update will take several minutes and will not delete any personal data on your device. All service (including emergency calls) will be suspended during the install
  • The device will automatically restart once the new software has successfully installed
  • Status Message: Update Complete. The software has been successfully installed. Your device is now ready to use

8. Tap “Done”

 

Device Initiated Software Update – Customer Notifications may be sent to the Samsung Galaxy S 6 devices. The device will automatically search for updates within the schedule of 8 hours/ 30 days/ 6 months /12 months upon activation or after factory reset.  Installation can be postponed up to three times in four hour intervals for up to 12 hours. The software update requires Wi-Fi connectivity for download progress to begin.

 

1. Notification - AT&T software update

  • Message reads – A new software update from AT&T is available for your device. This software update will take several minutes and will not delete any personal data on your device. All services (including emergency calls) will be suspended during the install.

 

2. Tap Continue or Postpone

  • Tap Continue….
    • The device will start downloading the software update
    • The device will automatically restart once the new software has successfully downloaded.

3. Status Message: Software update… Processing… The download for the software update will begin in a moment. The software download may take several minutes

 

4. Status Message: Downloading…

 

5. Tap Continue

 

6. The device will automatically restart once the new software has successfully installed.

 

7. Status Message: Update Complete: The software has been successfully installed. Your device is now ready to use

 

8. Tap Done

 

New Software Specifications - S6:

  • Android version:   6.0.1
  • Android security patch level: May 1, 2016
  • Baseband version:   G920AUCU3CPD6
  • Kernel Version: 3.10.61-7368506 dpi@SWHD7308
  • Build Number:   MMB29K.G920AUCU3CPD6
  • File size: 1.45GB

 

New Software Specifications - S6 Edge:

  • Android version:   6.0.1
  • Android security patch level: May 1, 2016
  • Baseband version:   G925AUCU3CPD6
  • Kernel Version: 3.10.61-7368506 dpi@SWHC3508
  • Build Number:   MMB29K.G920AUCU3CPD6
  • Security Enhancements for Android: Enforcing SEPF_SECMOBILE_6.0.1_0006 Fri Apr 29 16:08:59 2016
  • File size: 1.45GB
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.