Contributor
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1 Message
Approved for unlock but I did not receive the unlock code
I was approved to unlock my Samsung Galaxy S5 active; however, I never received an unlock code in my email.
Contributor
•
1 Message
I was approved to unlock my Samsung Galaxy S5 active; however, I never received an unlock code in my email.
ATTHelp
Community Support
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232.9K Messages
6 years ago
Thank you for reaching out to us @ahuynh2014.
I completely know how important it is to have my phone unlocked. I’d like to help you get this corrected and unlocked.
In order to do this, I will need to ask a few things about your phone and account. I will be private messaging you shortly to gather this information. I hope to hear back from you.
If you have any additional questions or concerns, please reach back out. I hope you have a great day!
Alex, AT&T Community Specialist
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