Tutor
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25 Messages
Can't make calls.
Far as I know my problem is with calls. I can walk 2foot from my front door outside an it will make a call. Go back in standing at my front door it does not . What could be the cause?
Tutor
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25 Messages
Far as I know my problem is with calls. I can walk 2foot from my front door outside an it will make a call. Go back in standing at my front door it does not . What could be the cause?
ATTHelp
Community Support
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232.9K Messages
6 years ago
Hello @Lane3526,
Thank you for bringing this to our attention, I would be more than willing to assist you with your device.
Multiple things can cause service issues, such as building materials, your device’s network settings, and even the weather. However, there are several steps you can complete to improve your connection.
Resetting your network settings is a good way to reestablish your device’s connection. You can do this by going to Settings > Backup & Reset > Reset Network Settings.
If this doesn’t work, try our Troubleshoot & Resolve Tool. It’s like having your own personal technical support assistant! Here, choose your device and select Phone Calls under Service/network issues. Answer all the questions as accurately as possible to receive the best resolution.
If you still need additional assistance, please let us know!
Jax, AT&T Community Specialist
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