Contributor
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2 Messages
GS10+ Connectivity Issues
I have recently upgraded my phone to a Galaxy S 9+. I have been having issues with it connecting and getting cell service around town. I essentially cannot make phone calls in my city unless I am on Wi-fi calling. The infuriating part is that I travel a good bit around the country and just cannot get good reception in almost any place I go. I am not sure if this is a phone issue or ATT issue. With my old phone I had dead spots but now it seems like it is everywhere I go. Has anyone experienced similar issues? I am in the North Georgia are and Metro Atlanta area.
ATTHelp
Community Support
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232.9K Messages
5 years ago
Hello @rivera1842,
We can definitely provide you with some more information on this. If you're experiencing connectivity issues everywhere that you go, there is a strong possibility that this is a device specific issue. Since you recently upgraded to the new device, we recommend looking into your options for Warranty replacement. Let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
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