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Contributor
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3 Messages
New S5 4.4.4 update issues
Just updated to the 4.4.4 update on my S5, now my gear 2 neo is not receiving notifications from my phone (already reset and re-set up the gear) and I use handecent sms and it will not vibrate/ring with my notifications. Has anyone else experienced this?
GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
did you uninstall and reinstall handcent? I could be an problem with the app. I had this problem with hangouts when going to 5.0.2 on my nexus 6. I just uninstalled hangouts and reinstalled and all was good
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ljheat
Contributor
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3 Messages
9 years ago
I got the Handecent vibrating alerts to work now, but my alerts to my gear still isn't working (i can receive incoming calls but no emails, sms etc that i was getting before) I'll try something else to see if it works
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ljheat
Contributor
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3 Messages
9 years ago
So i did a factory reset on the gear and still not getting any notifications except for phone calls
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
you may have to do a factory reset to get it to work again. Just remember to back up all personal data.
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ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey @hui2010
I’m sorry to hear of your experience with our representatives! That’s certainly not what you should expect from a company just recognized as having the Highest Ranked Customer Service Performance. We aim to provide effortless support that is smart, friendly and fast!
I appreciate the chance to look into this for you and find where we failed to meet our own standards.
Please send me a Private Message with the following information and we’ll find a solution together!
Thanks,
Charise
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