Contributor
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1 Message
No one can see my emoji's in my text messages
I have a Samsung Galaxy S5 Active. Anytime I put an emoji in a text message the recipient cannot see what it is. It just shows up as symbols. I have tried this to numerous types of phones (even a Samsung Galaxy S5) and none of them are able to see them. Now, if someone else sends me a text with an emoji in it I can see it just fine. I can't figure out what to do to fix this. Please help!
Accepted Solution
Official Solution
Samsung
Ambassador
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518 Messages
10 years ago
Hi lacyjo23,
Thanks for reaching out. We apologize for the negative experience. Are you using the stock Samsung keyboard to send emojis? In order for the recipient, to receive your emojis they will need to be running the same Samsung stock keyboard.
Please have them check or install the stock keyboard and then test. Please have them check that and then let us know. Thanks. ^Jake
Samsung Support.
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JefferMC
ACE - Expert
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36K Messages
10 years ago
How an emoticon is displayed is the perogative of the phone, no? You type :-), your samsung phone displays a
. You click Send. The text goes across with litterally ":-)". If the recipient's phone is like yours it displays 
If it doesn't do emoticon to emoji translations, they get ":-)"
Or am I missing something?
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