![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
The Samsung Galaxy S24
Contributor
•
1 Message
Tuesday, September 2nd, 2014 4:02 AM
S4 not getting mms messaging
So irritating. ..so sometimes I am unable to see pictures sent via mms and I can't figure out why! Please help!
Questions
2K
4
0
0
Responses
Not finding what you're looking for?
![New to AT&T Community?](https://sprcdn-assets.sprinklr.com/485/00dbf1fe-f9b1-4d89-9d27-28c8d3ade72f-1064534138.png)
New to the AT&T Community?
Start by visiting the
Community How-To.
New to the AT&T Community?
Visit the Community How-To.
Visit the Community How-To.
Accepted Solution
Official Solution
Samsung
Ambassador
•
518 Messages
10 years ago
Hey @bgavrila!
Thank you for reaching out to us with your question. Could you please check to ensure that you are connected to a WiFi network and that your has a strong mobile data signal?
If you're not strongly connected your phone may not be receiving them. Also, please go to Messages>Menu>Settings>Auto Retrieve, and ensure that this function is enabled.
Let us know if you have any furthter questions.
Thank you ^Kay
0
0
johninsj
Professor
•
3.1K Messages
10 years ago
Are they MMS from other AT&T subscribers or from another carrier?
Do you have cellular data turned off? You won't get MMS images with it off. Even if wifi is on.
0
0
lexkaye
Contributor
•
3 Messages
10 years ago
0
0
lgloner
Contributor
•
1 Message
6 years ago
I am having the same issue. called 611, technical guy was great, cleared cache on messaging app, and forced stop/restarted phone, and it worked TWICE while we tested it, with direct download of a picture, and a group message....and now POOF. Does not work again. So frustrating.
0
0