Contributor
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1 Message
S8 Plus won't update
AT&T help my S8 plus is stuck on Android 7.0 and every time I go to update it says there is non. I already factory reseted it and I have more than 100gbs free.
Contributor
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1 Message
AT&T help my S8 plus is stuck on Android 7.0 and every time I go to update it says there is non. I already factory reseted it and I have more than 100gbs free.
ATTHelp
Community Support
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232.9K Messages
5 years ago
Hi @241special,
Thank you for contacting us! Allow us to assist with this update. Have you taken a look at our support article, which goes over the basics regarding software updates? There are several things to check off, such as: making sure you're in the U.S., and on the network, and ensuring you have an AT&T branded device.
You can also view our Device Support page, which has specific instructions based on your device. It lists instructions on how to get started, as well as how to check for the update. Let us know if this helps. We look forward to hearing back from you!
Collin, AT&T Community Specialist
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