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The Samsung Galaxy S24
Godfatherfrazer's profile

Contributor

 • 

5 Messages

Tuesday, September 19th, 2017 4:03 PM

Samsung S8 plus, can't update, says up-to-date

Just received replacement S8 Plus and I cannot update to the latest version it keeps saying Software up to date. I had the latest version on my other S8 plus but this one is not getting it. What do I do?

ACE - Expert

 • 

23.9K Messages

7 years ago


@Godfatherfrazer wrote:
Just received replacement S8 Plus and I cannot update to the latest version it keeps saying Software up to date. I had the latest version on my other S8 plus but this one is not getting it. What do I do?

did you have the phones IMEI added to your account when you received the phone?

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