Tutor
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4 Messages
ATT removed bundle price from my bill, but can't fix it.
I am about 2 1/2 months into my contract with ATT. They have not given me the $100 visa gift card that was promised, and they removed the bundle price from my bill and conveniently can not put it back on. But oh yeah, I can switch to DirectTV and save money. Is there a way to get out of my contract (that they are not following) without paying a fee (that we all know they will charge me)? I am now paying more than I would on any other service around.
ATTHelp
Community Support
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232.9K Messages
7 years ago
Good Morning @Monkeygirl94!
How are you today? I hope you are doing well. I can definitely understand your concerns about your bill. I would like to have the opportunity to research your account. I can help you with this.
In order to review the bill; can you please send us your full name, phone and account number to @ATTCares? When I finish investigating, I will message you.
Have a great weekend. Enjoy the last holiday weekend of the summer!
Donna V, AT&T Community Specialist
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Jenjjenk
4 Messages
4 months ago
They have removed my All in One Bundle discount as well and cannot/will not fix it. An extra $240/year now on internet!
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