Contributor
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1 Message
AWESOME CUSTOMER SERVICE!!!
So, I hope someone from AT&T can get this back to her but when I joined over the phone my experience was awesome and the move to AT&T Uverse was seamless. Her name was Crystal and I failed to take the survey in time, but I'm so glad I asked for her employee ID# it is CB1113.
She was extremely professional, and yet it was like talking to a friend. She answered all my questions and took the time to find information I had questions on she didn't know, quickly, with me still on the phone.
I'd also like to say, I'm EXTREMELY happy with AT&T Uverse. I'm pleased with the package that I have and with everything about it. I just finished my first 30 days as of yesterday. Team UVERSE.
I hope someone gets this back to Crystal; Employee # [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]. Wolverine is my childhood hero.
mibrnsurg
Expert
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20.4K Messages
10 years ago
Thanks for a positive post! Let ATT Customer Care know about Crystal's performance, they can pass it on.
Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATTUverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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RCSMG
Expert
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23.3K Messages
10 years ago
Thank you for the positive post. If you ever have any questions, comments, or concerns feel free to post them here in the forum. There are many people who are ready, willing, and able to offer you help in the form if resources, suggestions, and information. Enjoy.
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