Contributor
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1 Message
Billing continued after cancelling account
Cancelled account and got new billing cycle now owe 300. Called over 10x same excuse and answer every time what else can I do I'm now in collections and they won't stop calling I refuse to pay for services I didn't use !
ATTHelp
Community Support
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232.9K Messages
7 years ago
Thank you for reaching out!
I am sorry to for any troubles we may have caused.
I would be happy to review the account.
Can you please provide the account number in question with a good contact number?
Dianna, AT&T Community Specialist
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ATTHelp
Community Support
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232.9K Messages
7 years ago
Hello there!
We are happy to help.
Can We please get the account and contact number?
Thanks! Dianna AT&T Social Media Manager
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