New Member
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35 Messages
Cancelling U-verse
If I cancel U-verse TV and keep internet, will I still have to pay early termination fee? August will be the end of so called promoting. I was quoted a price when it started and has went up twice since.
New Member
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35 Messages
If I cancel U-verse TV and keep internet, will I still have to pay early termination fee? August will be the end of so called promoting. I was quoted a price when it started and has went up twice since.
Accepted Solution
my thoughts
Former Employee
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22.5K Messages
1 year ago
Uverse IPTV used to have a 12 month contract with early termination fee of $189 pro rated $15 per month.
The company stopped offering new customers Uverse IPTV March 2020, over 3 years ago. There should be no ETF.
Now if you have the streaming service, depending on when you ordered, there was a 24 month (2 year) contract with ETF of $360, again $15 per month prorated. DirecTv satellite service was 2 year contract with $480 ETF pro rated $20 per month.
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skeeterintexas
ACE - Expert
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28K Messages
1 year ago
There is no ETF.
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baseballisback
ACE - Professor
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7.8K Messages
1 year ago
I'll use me as an example:
I'm in a $30/mo discount. Note that this is a discount and NOT a guaranteed price. My rates go up a few bucks every year because I'm not in a guaranteed price.
There is a difference.
U-Verse typically had guaranteed prices for new customers only. As said, U-Verse stopped taking new customers a few years ago.
Likewise, if the customer is promised free HBO, U-450 upgrade or whatever else for a short period of time, the upgraded channels will not turn themselves off. It's always been up to the customer to cancel the upgrade or re-negotiate. This is the case across almost every subscription service.
Personally, I use my phone's calendar and make a note on the date the promotions end.
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