Mentor
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100 Messages
Is ATT U-Verse TV still available to new customers?
Is ATT U-Verse TV still available to new customers? I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.
Mentor
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100 Messages
Is ATT U-Verse TV still available to new customers? I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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28K Messages
1 year ago
No. Uverse TV is no longer being offered.
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JefferMC
ACE - Expert
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36K Messages
1 year ago
No. AT&T quit offering U-verse TV to new subscribers years ago. Existing subscribers may continue with it, with regular suggestions to move to DIRECTV STREAM.
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JefferMC
ACE - Expert
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36K Messages
1 year ago
Sure. And you can call the bank and ask for a million dollars.
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skeeterintexas
ACE - Expert
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28K Messages
1 year ago
@bkbkc Please keep us updated on this since AT&T has made it VERY clear that UverseTV is no longer being offered.
Do you have an install date scheduled?
@JefferMC This is going to be interesting….
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JefferMC
ACE - Expert
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36K Messages
1 year ago
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skeeterintexas
ACE - Expert
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28K Messages
1 year ago
Prediction: The customer was sold DirecTV Stream but the genius at CS said it was UverseTV because that’s what they asked for. 😵💫
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baseballisback
ACE - Professor
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7.8K Messages
1 year ago
"also must be paired with AT&T Internet to function."
This part is wrong...unless it's a requirement for the claim being made.
My prediction? A box for DirecTV Stream will show up. There's a newer box and I can't remember the code name for it.
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JefferMC
ACE - Expert
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36K Messages
1 year ago
It was always an ordering/installation requirement. But then you can later drop AT&T Internet service, but you do still need the connection. I didn't have any problem with that part of the claim.
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my thoughts
Former Employee
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22.5K Messages
1 year ago
Uverse IPTV will require a full tech installation with $99 installation charge.
No equipment will be shipped unless it is DirecTv Streaming receiver.
Uverse IPTV could only be offered in areas with either FTTN or FTTP which is currently about 35+ million addresses out of the 75 million total within footprint or slightly better than 45% of addresses.
Locations that are ATT internet ADSL2+ (speeds 18 or less), Legacy DSL or never had hardwired option only cellular would not be available as an IPTV service, which required VRAD with FTTN or FTTP.
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skeeterintexas
ACE - Expert
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28K Messages
1 year ago
Are you saying that UverseTV is still being offered when the “official” statement is:
IMPORTANT U-VERSE UPDATE
U-verse TV is no longer available for new customers. Current U-verse TV customers can continue to access their service here.
https://www.directv.com/att-uverse-tv/
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