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satyendu's profile

Contributor

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1 Message

Wednesday, December 3rd, 2014 10:38 PM

redeeming U-verse Amazon Prime Promo ??

how do i actually get the amazon prime reward on recent U-verse promotion. We had the installation done, but no one at At&T is able to tell me what happened to the prime promotion, that i have on my order summary.

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Official Solution

Community Support

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6.7K Messages

10 years ago

Hi @satyendu,

 

You should be receiving an E-mail that will go over the details on how to redeem your Amazon Prime subscription. I was able to find this in our information over the Amazon Prime and U-verse bundle:

 

Online registration thru Amazon required to receive Amazon Prime.  Redemption email with registration instructions will be emailed to customers after installation of qualifying U-verse services.  Valid credit card is required at time of registration if Amazon does not already have one on file.  If an existing Prime member, the included year will be added to the end of your existing subscription.

 

If you do not receive an E-mail, you can check in the rewards center for the promotion. Here is more information about the rewards center, including a contact us button at the bottom of it where you can get in contact with someone if any further questions.

 

-David T

 

Official Solution

ACE - Professor

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2.6K Messages

9 years ago


@whbunch49 wrote:

I called and they told me it takes 24-48 hours. I now have Amazon Prime but can't seem to figure out how to watch it from my TV. How do we watch Amazon Prime with the u-verse box?


You can't, you must use another way to connect to Amazon Prime Videos.

 

That a look here there are many ways to watch Amazon Prime on your TV but not using the u-verse box.

Contributor

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2 Messages

9 years ago

Hi, I have ordered $39 Bundle Offer with HBO® Included + 1 yr of Amazon Prime and was installed one week before. But I have not received any emails about Amazon Prime redeem.... So how long will take about this email come after installation? Thanks

Contributor

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2 Messages

9 years ago

I, too, would like to know how long I should expect to wait for the email.

Expert

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20.4K Messages

9 years ago


@billy9750 wrote:

I, too, would like to know how long I should expect to wait for the email.


Click the ATT Customer Care link in my signature, send the PM, explain your Amazon Prime situation.

 

Include your account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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1 Message

9 years ago

I called and they told me it takes 24-48 hours. I now have Amazon Prime but can't seem to figure out how to watch it from my TV. How do we watch Amazon Prime with the u-verse box?

Contributor

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1 Message

9 years ago

How do i set up my amazon primes account? I had my installation set up today but havent recieved anything.

 

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