Contributor
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1 Message
Very sad
Disappointed, Disillusioned, Today on August 1/2015 at 12:37pm(e.t) AT&T customer service make me feel like nothing as a client and as a person, today the costumer service representative by the name Yolanda located in California state to me: I have to hang up with you because I'm spending to much time talking with you, as my supervisor advice (Juan). You should not treat a person like that, not a costumer, any human be in, When I be loyalty all this year to your company and I always give best reference to family and friends. What's is the best way to fallow, report this?. Thanks
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
mibrnsurg
Expert
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20.4K Messages
9 years ago
Contact ATT Customer Care on the link in my signature below.
Send them a Private Message, on this link, and they should be able to give the help needed to solve your problems. They are available M-F 8am-11pm Eastern time (also around on weekends, FB Twitter Social Media Managers), response may take up to 2 business days.
This is not the regular CS/TS phone people, but the social media Community Specialists that know the people to contact to get things done and gone above and beyond for me.
Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
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