Contributor
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2 Messages
Set Top Box Whirring Fan Noise Will Not Turn Off - Cisco ISB7500
The Cisco IP TV Receiver ISB7500 (set top box) makes a noise from the fan when turned off. The green Link indicator light stays on when the set top box is turned off. Is this a defect in the peripheral?
Model: Cisco ISB7500
abridgesltd
Contributor
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1 Message
8 years ago
Having the same issue, running hot and fan or hardrive is running continuously.
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ATTHelp
Community Support
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232.9K Messages
8 years ago
Hello,
We are sorry for your inconvenience. The receiver may need to be replaced. Try rebooting the receiver by unplugging the power, waiting 1 minute, and then plugging it back. If it is connected to a surge protector, try connecting it directly to the electrical outlet. If still having problems, we are still glad to help. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number.
-ATTU-verseCare
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