1 Message
Tried to reboot
I tried to reboot to recover recording space, but now the gear is still there and the power button is blinking. It’s been doing this for an hour.
1 Message
I tried to reboot to recover recording space, but now the gear is still there and the power button is blinking. It’s been doing this for an hour.
ATTHelp
Community Support
•
232.9K Messages
5 months ago
Hey @Dciarmelli, we understand that you’re having issues with your DVR/Receivers, let get the help you need.
We recommend you to check on Troubleshoot a wireless U-verse TV receiver
In some instances, rebooting the entire system can restore missing recordings. If it is rebooted too many times, it causes a disaster recovery at which point, all recordings may delete.
If the DVR is plugged into a power strip or surge protector, anything besides a wall outlet, that can cause issues including missing recordings. If you have the DVR plugged into a surge protector, plug it into a wall outlet. This has resolved most loss of recording issues. This article has more information.
Let us know if this helps.
Thank you for reaching out on Community forums!
Bruce, AT&T Community Specialist
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