Our Community Forums will be closing on June 27, 2024. Please visit uverse.com for all your U-Verse TV support needs.
mlbman's profile

Contributor

 • 

1 Message

Monday, October 6th, 2014 2:21 AM

Uverse Recording Space Inaccurate

I've had my uverse for abut 4 years now and I upgraded to the U300 recently.  When I did this I did not get a new reciever for recordings.  I believe that typically when you first sign up the amount of recording space is larger when you sign up for U300 than it is for U200.  I understand that all I did was upgraded and I don't even need a new reciever with more recording space.  However, my current recording space seems to display as very inaccurate.  My box says that I have 10% available which is about 10 SD recordings.  That would total about 6,000 minutes.  I have totaled up all the recordings I have and it is all in SD and takes up 1,225 minutes.  Why then does my receiver say there is only 10 hours of SD recording left?

Expert

 • 

20.4K Messages

10 years ago


@mlbman wrote:

I've had my uverse for abut 4 years now and I upgraded to the U300 recently.  When I did this I did not get a new reciever for recordings.  I believe that typically when you first sign up the amount of recording space is larger when you sign up for U300 than it is for U200.  I understand that all I did was upgraded and I don't even need a new reciever with more recording space.  However, my current recording space seems to display as very inaccurate.  My box says that I have 10% available which is about 10 SD recordings.  That would total about 6,000 minutes.  I have totaled up all the recordings I have and it is all in SD and takes up 1,225 minutes.  Why then does my receiver say there is only 10 hours of SD recording left?


I'd do a hard reboot by unplug/plug in power after 30 seconds. This will fix many DVR problems, let us know if it worked, good luck. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.