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gapch125's profile

Voyager

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2 Messages

Sunday, December 14th, 2014 3:01 AM

Country Deep app

Unable to listen and watch country deep...now playing does not show video nor sound.  I have also just tried the new stingray music app.  It will load and open but sound start and then stop after 5 seconds.  I have both wireless and wired boxes.  Same on both of them.  Any suggestions?

Accepted Solution

Official Solution

Expert

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20.4K Messages

10 years ago


@gapch125 wrote:

Unable to listen and watch country deep...now playing does not show video nor sound.  I have also just tried the new stingray music app.  It will load and open but sound start and then stop after 5 seconds.  I have both wireless and wired boxes.  Same on both of them.  Any suggestions?


I'd do a whole house reboot.

Unplug the RG and DVR and STBs and WAP, wait 30 seconds and plug the RG back in.

When that turns all green, then plug the DVR back in and wait until it reboots.  Plug in the WAP for the wireless STBs and wait till that gets green

Then plug in the STBs, wait til they reboot and see if Country Deep and Stingray work.

 

I'm having no problem here w/either.  Good luck 😉

Acronym Guide so you understand all terms: http://www.dslreports.com/faq/17724

 

Chris
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