AT&T Community Forums

Ghost image on local channel

I see an off white or gray grid pattern and vertical lines on the screen for just one of my local channels. It’s a muted window screen image that shifts. Other channels do not have the same problem. Any ideas how to remove or improve for this one channel?

Responses

Accepted Solution

Official Solution

ATTHelp

Community Support

•

232.9K Messages

8 months ago

Hello @JDKidd2,

Thanks for reaching out to us. Let's shed some light on your concern and find out what's causing this!

If you see an off-white or gray grid pattern and vertical lines on the screen for just one of your local channels, then it maybe the problem with that specific channel. However, horizontal lines may indicate overheating or physical damage or a screen resolution issue. To fix the issue check the monitor connection and resolution and using an HDMI (or even Component) cables would make a huge difference.

We recommend you choose the right setting for your TV.

Press Menu on your AT&T U-verse remote control.
Use the down arrow key on your remote and scroll to Options, and then press OK.
Select System and scroll right to TV Screen Resolution and press OK.
Select a resolution, depending on your TV capability.
At the prompt, select OK to start the test and verify if this is the correct setting. Then follow the on-screen prompts.

Also, please feel free to choose the best picture settings for your TV here!

We hope this information is helpful and thanks for reaching out to AT&T Community Forums!
Leon, AT&T Community Forum Specialist

0

julesjade

2 Messages

8 months ago

A "ghost image" on a local channel typically refers to a secondary, faint, and often slightly offset duplicate of the main image on a television screen. This issue is most commonly caused by signal interference or poor reception. To fix it, try adjusting your antenna or cable connections, and ensure that there is no other electronic interference nearby.

0