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Liimbo's profile

Contributor

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1 Message

Friday, June 6th, 2014 8:24 PM

HBO Go login problem

So I have been using HBO Go the last couple weeks with no problem at all and then suddenly I tried to login last night and the login screen won't come up. As soon as I pick UVerse as my provider it goes straight to a message saying that my subscription does not include HBO Go, even though it never let me login to my account. I have seen posts of other people having this problem in the past but none of them appeared to provide a solution.

Contributor

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1 Message

9 years ago

I've called ATT support several times about this issue. It's been 3 weeks now. They say they are working on it... Terrible!!!

ACE - Expert

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36K Messages

9 years ago

Earlier this week @ATTU-verseCare posted that they believe it to be fixed, and to clear your browser cache (or reinstall any mobile application and clear its application cache), and try again.  Are you saying you have done that and it still doesn't work?

 

Contributor

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3 Messages

9 years ago

I have the same issue and I have uninstalled and reinstalled twice and it still doesn't work.  I sent a PM today, so I'll see what that gets me.

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