![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
Contributor
•
2 Messages
Missing my saved Stingray videos
I have been watching my saved Stingray videos for years, and now suddenly some are still playable, and MANY others are greyed out.
Where are my saved videos and how do I get them back?
Contributor
•
2 Messages
I have been watching my saved Stingray videos for years, and now suddenly some are still playable, and MANY others are greyed out.
Where are my saved videos and how do I get them back?
ATTHelp
Community Support
•
232.9K Messages
5 years ago
Hi @CLSadie,
Here to help get those Stingray videos figured out! You can fix many recording problems with these steps:
If you still have recordings that are grayed out, there is a way to recover recordings without deleting your programs. This process can take a few hours to complete.
Let us know if this helps!
D Muniz, AT&T Community Specialist
0
0