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New Member
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6 Messages
Pixelation problem
U-verse is pixelating, all channels all TVs (3). I have 45 devices on a ruckus switch. Att fiber service. When I disconnect every device and go from modem to one tv there is no pixelation. How do I fix this???
OttoPylot
ACE - Expert
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24.9K Messages
4 years ago
What happens when you start to add back one device at a time thru the switch?
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wazinn1977
New Member
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6 Messages
4 years ago
Also, I tried unplugging everything and then plugging it back in. No change.
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wazinn1977
New Member
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6 Messages
4 years ago
As soon as I add one device I get pixelation.
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OttoPylot
ACE - Expert
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24.9K Messages
4 years ago
Have you tried a direct connect, bypassing the switch for each tv?
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wazinn1977
New Member
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6 Messages
4 years ago
Only really able to do it with one tv and That worked. But once I plugged in other items it stopped working. Prblem
is second tv is upstairs and connected through two switches so hard to direct connect.
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OttoPylot
ACE - Expert
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24.9K Messages
4 years ago
Is this with 4k, 4k HDR, or HD (1080) content? Multiple switches with HDMI can be a problem at times. Almost sounds like your switch is having issues.
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wazinn1977
New Member
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6 Messages
4 years ago
Hd1080 content. But I am getting pixelation on the tv that is direct connected to modem even though that tv doesn’t go through switch.
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JefferMC
ACE - Expert
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36K Messages
4 years ago
The issue may be the switch. Can you (temporarily) eliminate all the switches but one, and try each switch in turn?
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wazinn1977
New Member
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6 Messages
4 years ago
There is no way to connect a second tv without going through a switch. The run is too long.
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JefferMC
ACE - Expert
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36K Messages
4 years ago
I'm not trying to eliminate using a switch at all, but instead trying to eliminate each particular switch (as you did by removing all connected clients, only this time with the switches) to see if a particular one of the switches is introducing issues either by itself, or when clients are attached to it.
Do any of your switches have Wireless Access Points or Routers attached?
(edited)
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