Our Community Forums will be closing on June 27, 2024. Please visit uverse.com for all your U-Verse TV support needs.
New Member
•
6 Messages
Friday, February 3rd, 2023 2:35 AM
Closed
Sorry, your AT&T U-verse account is not authorized to view this content
Sorry, your AT&T U-verse account is not authorized to view this content
Questions
•
Updated
4 months ago
604
8
0
Responses
Not finding what you're looking for?
New to the AT&T Community?
Start by visiting the
Community How-To.
New to the AT&T Community?
Visit the Community How-To.
Visit the Community How-To.
emmasonickley
New Member
•
6 Messages
1 year ago
I am using my Samsung note 20 ultra trying to view fox news and get this message. All I did was select att uverse then the message pops up.
0
0
ATTHelp
Community Support
•
232.9K Messages
1 year ago
Hello @emmasonickley, we will be happy to offer a helping hand with your viewing question.
When you are trying to watch Fox News, are you viewing on your home Wi-Fi, or outside your residence? If it is outside your residence, then the U-Verse app can limit what you view. When you are on your home network, you should be able to view everything.
Please let us know the results.
Lani, AT&T Community Specialist
0
0
emmasonickley
New Member
•
6 Messages
1 year ago
I was at home. It was not through the app, it was just the fox news website
0
0
ATTHelp
Community Support
•
232.9K Messages
1 year ago
Thank you for that information, @emmasonickley!
We recommend attempting to clear the cache and cookies on your mobile browser. Doing this can clear any browser settings that may be causing the error. Along with that we advise resetting the password on your U-Verse account password and this can re-sync the account. This sometimes corrects the error you are receiving.
Let us know if this helps! If not, we have a few more things we can try.
CalebP, AT&T Community Specialist
0
emmasonickley
New Member
•
6 Messages
1 year ago
I'll give it a shot, ty
0
0
ATTHelp
Community Support
•
232.9K Messages
1 year ago
Hi, @emmasonickley!
Let us know if it works! If not, we have a few more things we can try.
CalebP, AT&T Community Specialist
0
0
danskermor
New Member
•
4 Messages
4 months ago
Doesn't work for me either and yes, I've tried to clear my cache.
0
0
OttoPylot
ACE - Expert
•
24.9K Messages
4 months ago
@danskermor You responded to post that's a year old. It might be best if you start a new post and clearly state your issue (what you are trying to watch, how, and with what). That way the replies you get will be current and for your particular issue.
0
0