2 Messages
Using the U-verse app while traveling
I’m traveling. How do I watch a show I recorded this morning with the U-verse app?
2 Messages
I’m traveling. How do I watch a show I recorded this morning with the U-verse app?
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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28K Messages
8 months ago
If you are looking at the app, the “recordings” are what is available from the ON DEMAND offerings.
To explain further, I just looked at the app on my phone. I have lots of RECORDINGS on my DVR but when I try to access them on the app it says “No Recorded Shows On Your Home DVR” which just means that none of my recordings are available ON DEMAND.
UverseTV has never allowed customers to watch their recordings remotely. You can MANAGE your recordings on your DVR (set/cancel). You just can’t WATCH your recordings. 🤷♀️
What you can do with the UverseTV App
What you can do with the app
(edited)
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Accepted Solution
skeeterintexas
ACE - Expert
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28K Messages
8 months ago
Uverse TV does not allow viewing of recorded programs remotely on the app…never has.
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Kathryncnc
2 Messages
8 months ago
Why in the heck are recordings offered? Can they be watched elsewhere?
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JefferMC
ACE - Expert
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36K Messages
8 months ago
It is sometimes useful to schedule and even delete shows from the app, even though you cannot watch. Not sure if it still does it, but you used to could click a button to watch--via On-Demand-- something that you had recorded on your DVR that was also available On-Demand.
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skeeterintexas
ACE - Expert
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28K Messages
8 months ago
Yeah….that’s how it works. 😵💫
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ATTHelp
Community Support
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232.9K Messages
8 months ago
Hello @Kathryncnc,
Thanks for reaching out to us. Let's work on a fix and get the help you need!
What you can do with the U Verse TV App
Connect to your U-verse TV service using the U-verse app on your smartphone or tablet. Then, use the U-verse app to:
Please feel free to manage your U-verse TV DVR remotely here
Thanks for reaching out to AT&T Community Forums!
Leon, AT&T Community Forum Specialist
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JefferMC
ACE - Expert
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36K Messages
8 months ago
Gee, Leon, thanks for repeating what was already (accurately) posted here.
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skeeterintexas
ACE - Expert
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28K Messages
8 months ago
I love it when they copy & paste my reply…makes me feel special. 🥰
@ATTHelp Thanks for fixing your post. 😜
(edited)
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JefferMC
ACE - Expert
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36K Messages
8 months ago
Except he went back to some U-verse source material and got this lovely line:
Which (a) is an http link which doesn't work on my copy of Chrome, and (b) does not (at this time) take you to a page that allows you to manage your DVR, because the web pages that did that went away 5-6 years ago.
Sometimes ATThelp needs to just stay out of a thread. They jump in ones that are handled and ignore ones they should be able to help with.
(edited)
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skeeterintexas
ACE - Expert
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28K Messages
8 months ago
If they would have JUST copy & pasted my reply but nooooo, they had to go and ADD a link that just muddied the waters. 🤦♀️
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