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Tvtodd62's profile

1 Message

Monday, January 15th, 2024 2:37 AM

Closed

U-verse is not available at this time Error message

I am getting a”U-verse not available at this time. Please try again later.”  Restart Receiver.  I have restarted a ad and reset my router several times and reset my DVR several times over the last 2 hours. Will I ever get my U-verse back again?

ACE - Professor

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7.8K Messages

6 months ago

"It would be great if U Verse could put out a broadcast email advising of an major outage."

That's a great idea, but some people still don't check their email as frequently as others. A text message might be better. "AT&T has been made aware of a widespread service outage affecting TV services only. Our technicians are working to restore service as quickly as possible."

New Member

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14 Messages

6 months ago

53154: Oak Creek, Wisconsin is up a running.

So do we have to call in for service credit?

2 Messages

6 months ago

Uverse TV is back in service in Naperville IL

Note: This comment was created from a merged conversation originally titled Uverse outage

New Member

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12 Messages

6 months ago

Uverse just popped back on in Oklahoma! 😳😊🤞

Note: This comment was created from a merged conversation originally titled Uverse just came back on

4 Messages

6 months ago

Back up in Austin suburb!!

3 Messages

6 months ago

Update: Tried the call again today since I did not want to wait till 3 AM for a call back last night.  Now they are saying I can schedule it for Wednesday or Thursday.  This must be one huge problem.  I did notice the online chat was not working last night too.  I also saw the bit that said everything is fine.  The chat window said I was in line but nothing happened for hours there either.  I would cut the cord but I have over 200 hrs of stuff saved that I really want to watch...or most of it anyway. If all that gets lost forever it may be time.  I really love having a while house DVR and nothing on my roof is all. Losing channels for months on end pretty regularly is a vote in favor of cutting the cord too.
I have my OTA antennae set up.  I am starting to wonder of an old DVR would still record. I do have one that has only been used to play DVDs occasionally over the last ...decade maybe.  I hate sitting thru commercials. 

Teacher

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33 Messages

6 months ago

11:11 am in Chicago and our TV is back.

Tutor

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17 Messages

6 months ago

Back up in Houston 77077! Thank God for this site! ATT.com was zero help.

Visitor

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2 Messages

6 months ago

It’s back on in Southeastern Wisconsin.  Thank goodness for this forum, since attempting to call or chat with customer support didn’t work.  I was on hold for an hour earlier this morning and finally hung up.  Then I tried to chat and no one ever joined the chat.  

Teacher

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33 Messages

6 months ago

Misery loves company.....

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