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shannon2010's profile

Contributor

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1 Message

Sunday, December 6th, 2015 6:45 PM

Uverse No Signal

 

I recently got a new tv stand so I unplugged the DVR box to put it inside the stand and when I plugged it back in it kept rebooting. It has been a day later and it still reboots with the gears screen and then goes to a no signal screen. The power light is green and the link light is green but the HD light that is usually blue is not on. I have restarted it and unplugged all the cables and I still have a no signal screen.

ACE - Expert

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28K Messages

9 years ago

Do a Whole House Reboot:  Unplug everything....DVR/STB/RG.  Plug in RG (modem).  Let all lights return.  Then plug in the DVR and see if it starts working.   Plug in each STB last.  Let us know.

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